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Tuesday, December 08, 2009

Use of Time

In an exercise partially driven by anger (look, there it is again) I started tracking my time at work. Nothing too complex, just 10 or 12 categories covering my general job duties. I wanted to have something to throw up the next time "how I'm using my time" came up.

What has been revealed is (to me, anyway) nothing short of amazing: I can't do everything I'm asked to do. There simply isn't enough time.

The thing that has really become evident is the extent to which those things which require time that you wouldn't expect. For example, I have a category for my direct reports. I spend about 5% of my time a week interacting with them: not necessarily about work per se, but about items of work or not even work related. Sure, I could gain back this 5% (2 hours a week, if you were counting) if I wanted - but I would lose the relationships that both make work a pleasure as well as keep the wheels greased for when emergencies truly arise and we need to call forth the extra effort.

Or the popular "other" category"- getting a drink, visiting the local restroom, even just getting up and moving around. Again, about 5% a week. Could I cut that down to 1 hour? Would it matter if I did?

What leaps out at me is that even as I look at my use of time, what I find is that time can never be used as productively as one might think when 1) You are not really in control of it; and 2) When you cannot dictate your own priorities.

"Work on higher value activities" the books say. This tends to work if you can determine your own higher value activities rather than have them determined for you.

The other thing it raises is that I may be creating an impossible situation for myself with impossible hopes: I cannot do everything. I cannot do close to everything. I can only do what I can do. More efficiently? Yes, possibly. But no level of efficiency will make all things possible, or doable - or more importantly, build the relationships that are the most important when those things disappear.

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